Looking for more? Go Pro!

Change your limits with an upgrade to our exclusive VIP accounts, direct downloads your favourite premium styles and add-ons with daily basis updates..
It’s easy and fast to join the VIP account upgrades with several payment methods.

SignUp Now!
  • We've added extra Spam Protection. if you get problem with account registration / registration rejected. please contact us

Shelley

Expert Member
Registered
Joined
Feb 27, 2018
Messages
103
Reaction score
54
Points
18
lich submitted a new resource:

Tickets - Full-fledged support system solution for XenForo 2.

Tickets is a support system solution for XenForo 2 aiming to collate all your helpdesk needs in to one easy to use solution.

Features:
  • Allow users to create new tickets in configurable categories. Custom permissions allow you greater control over who can see a ticket and who can respond to them.
  • Sophisticated guest support allowing non-users to create tickets and receive responses and notifications from them.
    • Guest tickets are protected by a password and this...

Read more about this resource...
 

Shelley

Expert Member
Registered
Joined
Feb 27, 2018
Messages
103
Reaction score
54
Points
18
Resources Updated : Tickets with a new update entry:

Tickets 2.1.3

  • Add CLI commands to run rebuild tasks.
  • Update option group icon to match resource manager icon.
  • Fix an issue when trying to convert conversations to tickets.
  • Fix an issue when using a response in a ticket with no priority assigned.
  • Ensure user ticket counts are properly incremented.
  • Ensure counts are properly updated when tickets are hard-deleted.
  • Properly save "Alert on status transition" option.

Read the rest of this update entry...
 

Shelley

Expert Member
Registered
Joined
Feb 27, 2018
Messages
103
Reaction score
54
Points
18

Shelley

Expert Member
Registered
Joined
Feb 27, 2018
Messages
103
Reaction score
54
Points
18
Resources Updated : Tickets with a new update entry:

Tickets 2.1.5

  • Display a footer note under KB article content pointing users to open a new ticket if their issue is still not answered.
  • Support BB code within predefined responses.
  • Expose per-category priority selection option.
  • Add "View priority for own tickets" permission.
  • If a user is not able to see tickets or KB articles, hide the search form tabs for them.
  • Make activating / installing the add-on more robust on busier sites.
  • Add missing...

Read the rest of this update entry...
 

Shelley

Expert Member
Registered
Joined
Feb 27, 2018
Messages
103
Reaction score
54
Points
18
Resources Updated : Tickets with a new update entry:

Version 2.2.2

  • Fix ticket change thread form not linking to the thread.
  • Fix ticket discussion thread not displaying ticket tabs bar.
  • Harden installer and fix possible issues upgrading from XF1, a MySQL 8.0 compatibility issue and duplicate columns.
  • Fix invite/create ticket notification not working as expected.
  • Support inviting/creating a ticket and notifying the user anonymously.
  • Added ticket status/priority/category to escalation criteria.

Read the rest of this update entry...
 

Shelley

Expert Member
Registered
Joined
Feb 27, 2018
Messages
103
Reaction score
54
Points
18
Resources Updated : Tickets with a new update entry:

Tickets 2.3.0

  • Add ability to ban specific emails from Ticket system.
  • Add "shadow ban" feature, by an explicit email list or for tickets which contain too few words.
  • Add ability to copy ticket user's email to clipboard, if the visitor can see it.
  • Add additional filters for showing tickets based on whether they are unassigned, assigned to self or assigned to others.
  • Fix an issue with BB code rendering when using predefined responses.
  • Ensure the captcha displays when replying or...

Read the rest of this update entry...
 
Top